An inquiry or complaint can be made by letter, telephone, in person or by email. You do not have to give your name when making a complaint. Any MSUPD employee whose duties involve public contact may accept an initial inquiry or complaint against personnel, procedures or policies. If the inquiry or complaint is about personnel, you should contact the supervisor in charge by calling (662) 325-2121. The supervisor will ensure that your inquiry or complaint is directed to the proper authority.
If your inquiry or complaint appears to be based on a misunderstanding or a lack of knowledge of acceptable or desired conduct, procedures, or practices, the MSUPD employee may offer an explanation. If you are not satisfied with their explanation, you may insist on speaking with the employee’s Supervisor.
Please be prepared to provide the date, time and location of the event; the names of MSUPD employees involved (if known); and the name, address and telephone number of any possible witnesses.